Please Check here for details.
No. Leverage remains the same regardless of the volume of funds.
For standard accounts, you can choose leverage from 25:1、50:1、100:1、200:1、400:1、555:1.
※The leverage of CFD is fixed as 50:1.
For pro spread accounts, the leverage is 555:1.
※The leverage of CFD is fixed as 50:1.
A standard lot for forex = 100,000 units of base currency.
The minimum order per transaction is 0.01 lot (1000 units).
For more information, please refer to 'Bigboss Trading account
Comparison Chart' here。
Rate x Unit of currency transacted x transaction volume ÷ leverage = Margin
On standard and pro spread account , the margin call marks at 50％ of margin level.
On standard account and pro spread account, stop out occurs below 20% of margin level.
For Standard Accounts, it is commission-free for all Forex and CFD
trades.
A commission fee is charged for other trades (1 Lot one-way 0.2% (0.4%
per turn)).
The commission fee on Pro Spread Accounts is as follows:
MT4 operates on GMT time zone.
The swap point will be given out at the end of the business session
according to the inter-bank market trading period. (except for the
weekend.)
※Business session ending time as below:
・Summer Time: 21:00 (GMT+0)
・Winter Time: 22:00 (GMT+0)
There will be no swap point updates on the weekend.
So for the swap point, which is supposed to be given out on the weekend,
will be given out at the end of the business session on Wednesday.
※For example,
・For Monday position, at the end of the business session, 21:00 or 22:00
(GMT + 0), will give out a 1-day swap point.
・For Friday position, at the end of the business session, 21:00 or 22:00
(GMT + 0), will give out a 1-day swap point.
・For Wednesday position, at the end of the business session, 21:00 or
22:00 (GMT + 0), will give out a 3-day swap point.
※This is for the customers whose account number starts from 73,74 or 75.
When logging in to MT4 for the first time, if the server "BIGSolutions-LIVE4" didn't show on the list for selection, please enter "live14.bigboss-financial.com:446" as the server name.
From your second time login, you can directly select "BIGSolutions-LIVE4" from the server list.
※This is for the customers whose account number starts from 67,68,69 or 70
When logging in to MT4 for the first time, if the server "BIGSolutions-LIVE3" didn't show on the list for selection, please enter "live11.bigboss-financial.com:444" as the server name.
From your second time login, you can directly select "BIGSolutions-LIVE3" from the server list.
Please refer to the following video.
※Please memo and keep your account number and password of your demo account(s) for yourself.
※If it does not work after pressing the button “Next” , please try the following steps.
1. Change the default county code.
2. Revise the county code to the original one.
The problem should be solved normally.
Please follow the instructions as below regarding to the account type.
If you are the user from the server LIVE2, please confirm whether the currency pair you have chosen is with either [.sq] or [.pro] or not.
If you have chosen a currency pair with [.sq] or [.pro], please change to the one without [.sq] or [.pro] at the end to display the chart.
Please confirm whether the currency pair you have chosen is with [.pro] or not.
If you have chosen a currency pair without [.pro], please change to the one with [.pro] at the end to display the chart.
If there is no currency pair with [.pro] at the end, please check the following video to make the MT4 show all the currency pairs.
Besides, we also prepared several videos about how to use MT4.
you have any problem about it, please click here for your reference.
Please follow the instructions as below regarding to the account type.
If you are the user from the server LIVE2, please confirm whether the currency pair you have chosen is with either [.sq] or [.pro] or not.
If you have chosen a currency pair with [.sq] or [.pro], please change to the one without [.sq] or [.pro] at the end to display the chart.
Please confirm whether the currency pair you have chosen is with [.pro] or not.
If you have chosen a currency pair without [.pro], please change to the one with [.pro] at the end to display the chart.
If there is no currency pair with [.pro] at the end, please check the following video to make the MT4 show all the currency pairs.
Besides, we also prepared several videos about how to use MT4.
you have any problem about it, please click here for your reference.
Please follow the instructions as below regarding to the account type.
If you are the user from the server LIVE2, please confirm whether the currency pair you have chosen is with either [.sq] or [.pro] or not.
If you have chosen a currency pair with [.sq] or [.pro], please change to the one without [.sq] or [.pro] at the end to display the chart.
Please confirm whether the currency pair you have chosen is with [.pro] or not.
If you have chosen a currency pair without [.pro], please change to the one with [.pro] at the end to display the chart.
If there is no currency pair with [.pro] at the end, please check the following video to make the MT4 show all the currency pairs.
Besides, we also prepared several videos about how to use MT4.
you have any problem about it, please click here for your reference.
The operation steps are briefly as below.
Please refer to the video below for the details.
In addition, there are also some videos about MT4 tutorials we provide for you.
If you have other problems or questions, please click here to find more for your reference.
MT4 can be installed in Mac.
Please Check here for details.
Currently, only International Bank Transfers are available.
Big Boss charges $20 for USD account or 2000 yen for JPY account per withdrawal, regardless the amount.
After deduction of handling fee, usually it takes about 2-5 working days
for transferred amount to reflect on your account.
※It would usually take a little longer to process withdrawals above $50000. Thank you for your understanding.
Unfortunately we cannot do that.
We would suggest you to cancel your withdraw application and re-apply
again with the correct amount.
You may view your withdrawal history here
upon log in.
※However, there might be a possibility that you may not make it in time to cancel after the application is processed.
Proceed to ‘Fund History’ located at the top bar and select ‘Withdrawal
history’.
Click ‘Cancel application’ once.
A Cancellation report email will be sent to you from our customer
support.
You may view your withdrawal history here
upon log in.
※However, there might be a possibility that you may not make it in time to cancel after the application is processed.
※You will not be able to withdraw partial funds that falls under the
following criteria:
・Funds deposited through credit cards within past 2 months.
・Funds that are required to maintain a healthy margin to maintain your
current trading position.
A SWIFT code is an international bank code that identifies particular
banks worldwide.
e.g.The Hongkong and Shanghai Banking Corporation Limited HSBCHKHHHKH
If in doubt，please check with your bank to confirm the details.
As Premier account holders, your funds are being managed by your fund
manager, who usually is at a state of position holding on your
behalf.
Therefore you might not be able to withdrawal above a certain amount at
a time.
Please contact your Fund Manager should you have needs to withdraw funds
above the available limit.
We do not limit withdrawals, but due to the nature of Premier Accounts,
there are rules decided between you and your Fund Manager.
We are unable to answer questions regarding withdrawal refusals from
your Fund Manager.
Please contact your Fund Manager should you have needs to withdraw funds
above the available limit.
You may also not be able to withdraw funds that falls under the
following criteria:
・Funds deposited through credit cards within past 2 months
Transfer would take 0-1 working days.
Do take note that when you transfer fund to other currency account, the
fund is exchanged based on the market rate.
Proceed to ‘Fund History’ located at the top bar and select ‘Transfer
history’.
Click ‘Cancel application’ once. A Cancellation report email will be
sent to you from our customer support.
You may click
here to proceed to view your fund transfer history.
※ Depending on situation and timing, there might be a possibility that you may not make it in time after the application is processed.
A 'Cancellation Report' email will be sent to you from our customer
support should your cancellation is successful.
As Premier account holders, your funds are being managed by your fund
manager, who usually is at a state of position holding on your
behalf.
Therefore you might not be able to transfer above a certain amount at a
time.
Please contact your Fund Manager should you have needs to transfer funds
above the available limit.
We do not limit transfers, but due to the nature of Premier Accounts,
there are rules decided between you and your Fund Manager.
We are unable to answer questions regarding transfer refusals from your
Fund Manager.
Please contact your Fund Manager should you have needs to transfer funds
above the available limit.
We would require you to send us a new Proof of address (dated to the
past 3 month).
Please send a copy to support-m@bigboss-mail.com
and our customer support staff will verify and update for you.
We do not close already opened accounts. After withdrawing all funds in the account, the account will automatically enter a frozen mode.